Customers who purchase Sentaros services through Paddle are entitled to a full refund within 14 days from the date of purchase, without providing any reason.
To request a refund, the customer must contact Sentaro at legal@sentaro.com within the 14-day period. Refunds are processed via Paddle in accordance with Paddle's Buyer Terms.
This refund policy applies to initial purchases and renewals unless otherwise required by applicable law.