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Cookie Policy - Sentaro AB

1. Who we are

Controller: Sentaro AB Org.nr: 559350-3120 Address: Birger Jarlsgatan 57, 113 56 Stockholm, Sweden Contact: privacy@sentaro.ai Last updated: 2026-02-19

2. What cookies are

Cookies are small text files stored on your device when you visit a website. We also use similar technologies (such as pixels and local storage) for similar purposes. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored for a set period).

3. Why we use cookies

  • Necessary: to operate the website, maintain security, and store your cookie preferences.
  • Analytics: to understand and improve website performance (e.g., Google Analytics).
  • Marketing: to measure marketing campaigns and ad performance (e.g., Meta/Facebook and LinkedIn).
  • Marketing automation: to support forms, lead management, and communications (HubSpot).

4. Your choices (consent and withdrawal)

Non-essential cookies (analytics, marketing, and marketing automation) are used only if you consent. You can change or withdraw your consent at any time via the "Cookie settings" link in the footer.

Withdrawing consent does not affect the lawfulness of processing based on consent before it was withdrawn.

5. Cookies and providers we use

The exact cookies may vary depending on configuration and vendor updates. The tables below describe common cookies used by our providers and typical storage durations.

5.1 Necessary cookies (examples)

ProviderCookie / IdentifierPurposeDuration
Sentaro ABconsent_id / cookie_consent / sentaro_locale_preferenceStores your cookie choices, locale and consent state.6-12 months
HubSpot (consent functionality)__hs_cookie_cat_prefStores the categories you consented to.6 months
HubSpot (banner preferences)__hs_opt_out / __hs_do_not_trackRemembers opt-out / do-not-track choices for HubSpot tracking.6 months
HubSpot (banner behavior)__hs_initial_opt_inPrevents repeated banner display in certain browsing modes.7 days
Supabase via Vercel Web Analytics__cf_bmSet by Cloudflare, needed for Bot Management.1 hour

5.2 Analytics (Google Analytics 4)

ProviderCookie / IdentifierPurposeDuration
Google_gaDistinguishes users for analytics reporting.2 years
Google_ga_[container-id]Persists session state for analytics.2 years (configurable in GA4)

5.3 Marketing automation (HubSpot)

We use HubSpot for marketing automation, including forms, lead management, and communications. HubSpot may set cookies to track sessions, measure interactions, and deduplicate contacts after form submissions.

ProviderCookie / IdentifierPurposeDuration
HubSpot__hstcMain visitor tracking cookie (timestamps, session number, etc.).6 months
HubSpothubspotutkVisitor identity token; used on form submission and contact deduplication.6 months
HubSpot__hsscSession cookie used to count sessions and pageviews within a session.30 minutes
HubSpot__hssrcSet when the session cookie changes; indicates a new session.Session
HubSpot (optional, if chat is enabled)messagesUtkRecognizes chat visitors and helps load conversation history (if enabled).6 months

5.4 Marketing (Meta/Facebook and LinkedIn)

If you consent to marketing cookies, we use tracking to measure ad performance and improve targeting.

Meta (Facebook)

ProviderCookie / IdentifierPurposeDuration
Meta_fbpIdentifies browsers for advertising and site analytics services.90 days
Meta_fbc (if used)Stores click identifier for attribution (derived from fbclid).90 days

LinkedIn Insight Tag

ProviderCookie / IdentifierPurposeDuration
LinkedInlidcData center selection / routing.24 hours
LinkedInli_gc / li_mcStores/enforces cookie consent state (guest/member).6 months
LinkedInbcookie / bscookieBrowser identification and security features.1 year
LinkedInUserMatchHistoryAds ID syncing (used for advertising / measurement).30 days
LinkedInAnalyticsSyncHistoryStores when a sync took place with analytics cookies.30 days
LinkedInlms_ads / lms_analyticsIdentifies LinkedIn members off LinkedIn for advertising / analytics.30 days
LinkedInli_sugrProbabilistic match of a user's identity.90 days

6. Consent record (consent log)

To demonstrate and manage your cookie choices, we keep a record of your consent decision (e.g., a consent ID, timestamp, categories selected, and policy version). We retain consent records for up to 3 years unless a shorter period is required.

7. International transfers

Some providers may process data outside Sweden/EEA. Where applicable, such transfers are protected using appropriate safeguards (for example, standard contractual clauses) and vendor security measures.

8. How to manage cookies in your browser

You can also delete or block cookies via your browser settings. If you block necessary cookies, parts of the website may not function correctly.

9. Updates to this policy

We may update this Cookie Policy from time to time. The "Last updated" date indicates when it was last revised.